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Child Support - Debit Card Links and Customer Service Information   « Back

Department: Child Support

Website Links:
  • BCS web site "Debit Card Information for Parents":  This FAQ answers many questions you might have regarding the old and new debit cards, and includes phone numbers for customer service from both the old vendor (Chase) and the new vendor (EPPIC).
  • Wisconsin Child Support Online Services (CSOS): Payment information, address and phone number updates.
  • EPPIC: The new debit card vendor, beginning February 7, 2013.
Customer Service Phone Numbers
  • Chase (the old vendor): 1-866-817-0761 (Toll Free; 24/7)   
  • EPPIC (the new vendor): 1-877-253-3686 (Toll Free; 24/7 beginning February 7, 2013)   
  • KIDS Information Line (Trust Fund customer service): 1-800-991-5530 (Toll Free)
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